Sales Policy for VengearAli
Effective Date: December 6, 2024
Welcome to VengearAli, your trusted provider of high-quality PC accessories. By purchasing from our website https://vengearali.com, you agree to the terms outlined in this Sales Policy. This policy governs all sales transactions, including the purchase of products, shipping, payment, and related matters.
We are committed to providing a seamless and secure shopping experience, and we encourage you to read through this policy to understand your rights and responsibilities.
1. Product Availability and Pricing
Product Availability:
All products listed on VengearAli are subject to availability. We strive to keep our product catalog up to date, but in some cases, items may go out of stock or become discontinued. If a product is out of stock after you place an order, we will notify you via email and offer a full refund or suggest an alternative product. In rare cases, if we are unable to fulfill your order, we will cancel it and refund the payment.
Pricing:
All prices listed on VengearAli are in U.S. Dollars (USD) and are subject to change without notice. Prices are final at the time of order confirmation and payment. We reserve the right to correct any pricing errors on our website. If a pricing error is identified after your purchase, we will inform you of the error and either charge the correct amount or cancel the order for a full refund.
Taxes:
Sales tax will be applied to orders in accordance with local tax laws. The tax amount will be calculated at checkout based on your shipping address.
2. Order Processing and Payment
Order Confirmation:
Once you place an order on VengearAli, you will receive an order confirmation email containing your order details. This email serves as a receipt of your purchase, but it does not guarantee the availability of the product.
Payment Methods:
We accept various payment methods to provide flexibility to our customers, including:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Secure and fast payments via PayPal account
- Other Payment Options: Additional payment options may be available depending on your location.
Payment Authorization:
All payments must be authorized before your order is processed. If the payment fails or is declined, we will notify you, and you may need to update your payment method to complete the transaction.
Order Cancellation:
If you wish to cancel an order, please contact us immediately at [email protected]. We can cancel an order as long as it has not yet been processed or shipped. Once the item has been shipped, you will need to follow our Return and Refund Policy for returns or exchanges.
3. Shipping and Delivery
Shipping Locations:
We currently offer shipping to addresses within the United States and select international destinations. Shipping fees and delivery times vary depending on your location and the shipping method chosen at checkout.
Shipping Charges:
Shipping costs will be calculated at checkout based on your location, order size, and the selected shipping method. You will be notified of the exact shipping cost before confirming your order.
Delivery Times:
Delivery times depend on the shipping method selected:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Please note that these delivery times are estimates and may vary based on factors such as the time of year, your location, and the availability of the product. Delays may occur due to weather, shipping carrier issues, or other unforeseen circumstances.
Shipping Delays:
While we aim to deliver your order within the estimated time frame, we are not responsible for delays caused by the shipping carrier, including delays due to weather, strikes, or other factors beyond our control.
Tracking Your Order:
Once your order has shipped, you will receive an email with tracking information so you can monitor the status of your delivery.
4. Returns and Exchanges
Return and Exchange Policy:
We want you to be fully satisfied with your purchase. Please refer to our Refund and Returns Policy for complete details on how to return or exchange an item.
- Items that are unused, in their original packaging, and returned within 30 days of purchase are eligible for return or exchange.
- Certain products, such as opened software, used items, or products marked as “Final Sale,” are non-returnable.
Shipping Fees for Returns:
Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect. In these cases, we will cover the return shipping costs.
5. Warranty
Many of the products sold on VengearAli come with a manufacturer warranty. The terms of the warranty vary by product and manufacturer. If your product is defective and covered by warranty, please contact our customer service team for assistance in initiating a warranty claim.
Warranty Claims:
To submit a warranty claim, please contact us at [email protected] with your order number and details of the issue. We will work with the manufacturer to resolve the problem as quickly as possible.
6. Customer Service
Customer Support:
Our dedicated customer service team is available to assist you with any questions or concerns regarding your purchase. You can reach us through the following methods:
- Email: [email protected]
- Phone: (313) 555-1234
- Website: https://vengearali.com
We aim to respond to all inquiries within 1-2 business days.
7. Limitations of Liability
To the fullest extent permitted by law, VengearAli and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from this Sales Policy will be limited to the total amount paid by you for the product or service in question.
8. Modification of Terms
VengearAli reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, with the updated effective date. It is your responsibility to review this policy periodically to stay informed about any updates.
9. Governing Law
This Sales Policy shall be governed by and construed in accordance with the laws of the state of Michigan, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the courts located within Michigan.